Follow a recipe?
Sure, if we want to make something that someone else created.
But the True Masters live and breathe it…and have it all in their head.
Just like all the employees at Zappos.com…they have all created a Vision, Purpose, Cause and Culture…that is great and getting better.
Maybe that’s why they are all Masters in what they do…they live a breathe what they have created, which is what makes it all so special.
The neat thing is, I saw it happen, and hats off to everyone at Zappos…True Masters indeed.
Yours in “Love” – Coach